Privacy Policy

Privacy Policy

Welcome to EXPADEL (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website expadel.com, make a purchase, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal information and non-personal information that you voluntarily provide or that is collected automatically:

A. Personal Information:

  • Name
  • Email address
  • Phone number (if provided)
  • Shipping and billing addresses
  • Payment information (processed securely via our third-party payment processors)
  • Order history

B. Non-Personal Information:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent
  • Cookies and usage data (see Section 6 below)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you (order updates, promotions, etc.)
  • Provide customer support
  • Improve our website and product offerings
  • Prevent fraud and ensure site security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data.

We may share your data with third parties only when necessary for the following:

  • Service providers (e.g. payment processors, delivery services, analytics tools)
  • Legal authorities, if required by law
  • Business transfers, in case of a merger or acquisition

All third parties are required to protect your data and use it only for the purpose specified by us.

4. International Data Transfers

If you are located outside the European Union, please note that your information will be transferred to and processed in countries with different data protection laws.

By using our website, you consent to the transfer of your data to countries outside of your own.

5. Your Rights Under GDPR (for EU Residents)

If you are located in the EU, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our processing of your data
  • Withdraw consent at any time

To exercise any of these rights, email us at info@expadel.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve personalized content.

You can adjust your browser settings to disable cookies, but some features of our website may not function properly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, or accounting requirements.

8. Security

We implement reasonable and appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your data rights, please contact us at: 📧 info@expadel.com